1.Assisting in definition, documentation, and implementation of processes and provisioning for configuration identification, configuration level change control, configuration status accounting, and configuration audits.
2.Providing configuration management planning and is responsible for maintaining information about Configuration Items required for delivering the IT services in the Service Catalog.
3.Maintenance a logical Configuration Management System (CMS) model, containing the components of the IT infrastructure (CIs) and their associations.
4.Serving as technical support in the Go / No-go decision for transitions and major changes to the environment.
5.Participating in and monitoring the change process so that only approved and validated changes are incorporated.
6.Providing deep technical analysis to assess the potential impact of proposed changes, and assures that the incident management teams are aware of the forward schedule of changes approved by the CCB.
7.Coordinating with Release managers to be able to correlate changes and the possible impacts, and make recommendations for roll back of changes if impact is realized.
8.Regulating the change process so that only approved and validated changes are incorporated in the CMS.
9.Working closely with engineering and implementation staff to assure configurations meet or exceed standards and policy, and that routine patches and changes of component systems do not reduce service security, utility, or warranty.
10.Overseeing the Change and Configuration Teams activities Lead for Change Management functions to include maintaining and documenting change management procedures, stakeholder management, technical and business impact assessment.
11.Monitoring and reporting status of changes, coordinating review boards, and identifying and managing scheduling conflicts.
Six (6) years of experience as a CM in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a Bachelor’s degree. Detailed understanding of ITIL change, configuration, and release management processes. ITIL / ITSM / CMMI experience.
Experience in IT project management. Experience planning and scheduling IT system changes using an enterprise ticketing system is a plus.
Degree: B.S. in technical field
KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism.
KeyW, together with its direct and indirect subsidiaries, encourages and actively supports a policy of Equal Employment Opportunity and commits to provide equal opportunity to each individual, regardless of race, color, religion, gender, sexual orientation, age, national origin or ancestry, marital status, veteran status, disability or any other classifications protected by Federal, State or local law. In fact, we foster an environment that promotes diversity, balance and fun—because we believe in the importance of having a workplace as unique as the challenges we solve.
Clearance Requirement: This position requires a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government.
KeyW is an EEO employer. We are committed to providing fair and equal employment consideration, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
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Recruiting Point of Contact:
Kristen Amos, firstname.lastname@example.org, 240-274-9690