KEYW Corporation

Systems Administrator

Job Locations 2 weeks ago(2/7/2018 3:12 PM)
ID
2018-17497
# of Openings
1
Posted Date
Systems Engineering
Default: Location : Location
US-

Overview

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Responsibilities

Duties:

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provide in-depth experience in trouble-shooting IT systems
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Provide detailed analysis and feedback to management and customers for escalated tickets

Qualifications

Required Skills:

 

  • Ten (10) years experience as an SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
  • Experience with router, firewall, and other network communications equipment, configuration, maintenance, and management; computer networking experience including node configuration and management; formal training and/or experience with each of the following: Real-time processing and control, digital signal processing User Interfaces Network protocols and systems Data Flow Networks Speech and Audio including Voice over IP (VoIP) and streaming technologies Network and System Security Signal Collection and Processing Methodologies
  • Experience with computer operating systems for LINUX-based platforms including scripting tools for routine system administration tasks and automation; Computer operating system experience with Windows-based platforms including scripting and automation
  • Experience with scripting languages such as PERL, PYTHON, BASH, or TCL
  • SA experience supporting SIGINT VLF/HF/VHF/UHF Signal Collection Systems

 

 

Location:  Annapolis Junction, MD   

 

Degree:  A Bachelor’s of Science degree in Computer Science or related discipline from an accredited college or university may be substituted for 4 years of experience.

 

About the Organization

KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism.

 

KeyW, together with its direct and indirect subsidiaries, encourages and actively supports a policy of Equal Employment Opportunity and commits to provide equal opportunity to each individual, regardless of race, color, religion, gender, sexual orientation, age, national origin or ancestry, marital status, veteran status, disability or any other classifications protected by Federal, State or local law. In fact, we foster an environment that promotes diversity, balance and fun—because we believe in the importance of having a workplace as unique as the challenges we solve.

Clearance

Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

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