KEYW Corporation

  • ServiceNow Developer

    Job Locations 4 months ago(1/26/2018 12:00 PM)
    ID
    2018-17438
    # of Openings
    1
    Posted Date
    Systems Engineering
    Default: Location : Location
    US-MD-Hanover
    Job Locations
    US-MD-Hanover
  • Responsibilities

    Analyzes user’s requirements, concept of operations documents, and high level system architectures to develop system requirements specifications. Analyzes system requirements and leads design and development activities. Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies. Provides technical leadership for the integration of requirements, design, and technology. Incorporates new plans, designs and systems into ongoing operations. Develops technical documentation. Develops system Architecture and system design documentation. Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility. Communicates with other program personnel, government overseers, and senior executives.  Candidate may be required to respond to after-hours requests as required in a 24 x 7 environment.

    The candidate will configure/customize the ServiceNow system to fulfill customer requirements. This includes building service requests from customer requirements, requested items and other associated tasks, analyze and fully understand disparate user requirements and current procedures in order to improve system capabilities, create requirements definitions and technical specifications documentation, use workflows to manage data flow from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to automate rote tasks being done in ServiceNow, perform integrations and process automation,  load, manipulate and maintain data between Service-now and other systems, generate views and reports as needed,  automate process workflows and address scheduling limitations throughout the development and delivery of the in-house ServiceNow roadmap, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, regularly assess existing ServiceNow usage and recommend forward evolution of capabilities to maximize their use within the development environment, regularly update ServiceNow within the vendor’s release schedule, i.e. patches and hotfixes, be competent with ITIL/ITSM processes, working knowledge of CSS and other web technologies, and detailed knowledge of ServiceNow’s implementation of JavaScript.

    Qualifications

    Seven (7) years experience in programs and contracts of similar scope, type and complexity within the Federal Government is required. Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Enginerring Management, or related discipline from an accredited college or university is required.  Five (5) years of additional SE experience may be substituted for a bachelor's degree.

    About the Organization

    KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism.

     

    KeyW, together with its direct and indirect subsidiaries, encourages and actively supports a policy of Equal Employment Opportunity and commits to provide equal opportunity to each individual, regardless of race, color, religion, gender, sexual orientation, age, national origin or ancestry, marital status, veteran status, disability or any other classifications protected by Federal, State or local law. In fact, we foster an environment that promotes diversity, balance and fun—because we believe in the importance of having a workplace as unique as the challenges we solve.

    Clearance

    This position requires a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

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