KEYW Corporation

Junior Help Desk

Job Locations 24 hours ago(3/16/2018 2:24 PM)
# of Openings
Posted Date
Information Technology
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Job Description:


  • Responsible for providing technical assistance and support related to computer systems, hardware, or software.
  • Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
  • Writes training manuals.
  • Trains computer users.
  • Responds to email or chat messages for customers seeking help.
  • Asks questions to determine nature of problem.
  • Walks customers through problem-solving process.
  • Runs diagnostic programs to resolve problems.
  • Follows up with customers to ensure issue has been resolved.
  • Gains feedback from customers about system usage.
  • Runs reports to determine malfunctions that continue to occur.


A Junior labor category has up to 3 years' experience and a BA/BS degree. 

Active TS/SCI.


KeyW is an EEO employer. We are committed to providing fair and equal employment consideration, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.


How to Apply? 

Please click on the right.

About the Organization

KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism. 


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