Systems engineers will be requested to participate in the process by which a new software applications/components is created. Also, it’s their role to provide for the customer’s needs, evaluate options, run appropriate models, integrate software application into the current system model, launch the new applications and then do follow-up to make sure it’s running properly from beginning to end. Responsibilities Include:
Engineering highly complex solutions across to meet business requirements or enhance performance.
Reviewing and recommending solution(s) to management based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
Providing escalated Tier-3 technical support by investigating and resolving systems-related matters of significance. (Note: This depends on Service Delivery Group)
Developing and applying advanced methods, theories and research techniques in the investigation and solution of complex system requirements and problems.Developing training tools and architectural documentation.
Managing operational tools team responsible for monitoring the operational infrastructure, supporting asset and inventory management, change and configuration management, problem and incident resolution, availability and capacity management. (Ex., of Enterprise Management tools include: ServiceNow, Solarwinds, HP Service Manager and Splunk.)
•Familiar with Software Development Lifecycle support (SDLC) or SCRUM/AGILE methodology
•Retrieval of software requirements and breaking those down into functional requirements to be distributed among team members using ServiceNow.
•Ensuring service levels agreements and objectives are met.
•Creating and implementing operations improvements to meet established objectives across multiple facilities.
•Developing processes for leveraging and using resources to meet customer needs.
•Developing and maintaining communications with management and staff to ensure that service is delivered on time and within budget or contractual obligations.
•Investigating and resolving matters of significance as appropriate.
No demonstrated experience is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of SE experience may be substituted for a Bachelor’s degree. Experienced system engineer to work with IT enterprise level system configuration and monitoring tools such as HP Openview, Solarwinds, Splunk, Remedy, ServiceNow. SE will be asked to provide hands-on application development, testing and deployment.
Degree: B.S is desired
Clearance Requirement: This position requires a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government.
KeyW is an EEO employer. We are committed to providing fair and equal employment consideration, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to Apply?
Please click apply on the right.
Recruiting Point of Contact:
Kristen Amos: firstname.lastname@example.org or at 240-274-9690.
KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism.